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I have been very impressed with the standard of care my father received. I know he was content, happy and genuinely well cared for. I realise that dementia is a difficult illness to deal with, but all the staff treated my father with respect and kindness and looked beyond the disease to the person, which is so important.
I was always given a warm welcome on arrival by your receptionist and found all the staff to be professional and friendly. The entertainment and outings have been varied and stimulating for my father and I know he particularly liked the personal gestures of letting him hold a kitten, and a visit to the Transport Museum; two of his favourite things.
My father never questioned why he was not in his own home. I feel that it was because of the warm atmosphere; a home from home. He really enjoyed the company and the wonderful food!
Most of all I have been impressed and grateful for the way my father was looked after during his last days, allowing him to die with dignity and in peace.
Rosemarie, Daughter of Resident, Holmesview
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I would like to take this opportunity to thank each and every one of you for the care and attention shown to my mum.
I witnessed a level of care which I believe went way beyond the role of each person involved. I saw people coming in just to say hello or if going off, would say goodbye. It was lovely witnessing day and night staff coming in to see my mum on unscheduled visits. I believe this to be way beyond and above the normal call of nurse duty. I would like you to know that the family are grateful for all you did and should take great pride knowing my mum received the 110% care she deserved as all mums should get.
Kenneth, Son of Resident, Holmesview
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Dad participates in many activities which I feel he enjoys and this stimulates him. Before entering the care home he did not do very much at all.
Craig, Son of Resident, Holmesview
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My mum was one of the first residents to move into the home in Broxburn. While it was being built, we regularly took her down to see the building gradually taking shape and eventually became the modern, homely, well run establishment it is today.
Within a short period of time, my mum started to enjoy life again. I believe that Holmesview provided a holistic approach to her care.
As a family we will always be thankful to the staff at Holmesview for the fantastic care given to my mum, helping to eradicate previous memories relating to her care. I’m sure that at times my mum would have conveyed these same thoughts to the staff. Having worked within the care industry myself for 20 years, I believe that Holmesview have an excellent approach to care for the residents and their families.
Christine, Daughter of Resident, Holmesview
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The home is maintained to an exceptionally clean and fresh environment.
Alastair, Husband of Resident, Holmesview
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I have been a resident here for 10 months and I feel very much at home and one of the family. I am very well cared for and nothing is too much trouble. I especially enjoy the different activities provided, bus trips etc. Life is never dull or boring.
Margaret, Resident at Holmesview
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My stepmum has been in the home since the start of April and we can not praise the home highly enough for the care that she is receiving.
All of the staff are so good and we can totally relax knowing she is in a safe and caring environment.
Mike, Stepson of Resident, Holmesview
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What a lovely, friendly, compassionate care home this is. Our mum had to spend time in respite due to my father needing a spell in hospital. It was the first time they had spent time apart, so was a daunting time for them both. The staff at Holmes View are caring, compassionate, patient and respectful of their residents. We as a family could visit any time and were made very welcome (my siblings all work full-time) if there had been restricted visiting time this would’ve been quite difficult, we were all appreciative of this.
Once my father was out of hospital he managed to visit himself, the staff were kind and very interested in my mum and dad’s life story, which they both loved to talk about. Dad was treated almost like a resident would often have his dinner with them, much to Dad’s delight.
If anyone has a loved one that needs looking after, this is a first-class Care Home.
Lorraine, Daughter of Resident, Holmesview
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Staff genuinely care about the residents. Rooms are very comfortable and cleaning excellent. Activities staff go the extra mile. Management are very involved with residents and act quickly if there are any requests.
Fiona, Daughter of Resident, Holmesview
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My mother has been a resident of Holmesview since October 2015. At the point, my Mum went into care, she was extremely ill, and I honestly feared the worse; the fact that I am writing this almost 7-years later is a testament to the care she has received during that time and continues to receive. The staff are exceptional (and I mean everyone) I often marvel at their caring, positive attitudes, always smiling and full of fun, and this gives Holmesview a really positive, happy vibe. Mum’s care/nursing needs are varied and complex, and they are sadly exacerbated as she gets older, but I continue to have great confidence in the support and care that she receives within Holmesview, as well as knowing that she is happy and still has the best quality of life despite her health issues. I have great peace of mind around Mum’s care, of course, I still worry about her, but this allows me to lead my life and still enjoy my time with Mum. Highly recommend Holmesview.
Allan, Son of Resident, Holmesview
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Holmesview cared for my mother in the last 6 months of her life. The staff were excellent and incredibly caring towards Mum at a very difficult time for all of us. The staff were always informative and supportive of our family members. Mum had a very comfortable room overlooking the lovely garden and felt very much at peace in this care home. Thank you to everyone who helped look after Mum.
Janette, Daughter of Resident, Holmesview
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